What is the exam-ready answer?
| Roadmap lesson | 128 of 500 |
|---|---|
| Official syllabus topic | State Laws and Rules: Investigation and Hearing Process |
| Official PSI group | State Laws and Rules |
| Published group count | 16 of the 52 Georgia questions |
| Exam portion | Georgia salesperson supplement |
| Source edition | PSI Georgia Candidate Information Bulletin dated July 1, 2026 |
| Law checked through | August 2, 2026 |
| Last verified | August 2, 2026 |
The Rule
PSI publishes 16, 21, and 15 items for the three Georgia groups. It does not publish a guaranteed subtopic count. The statute, current GREC rule, contract, or other cited primary authority controls each lesson.
Complete lesson
Read these concepts as one Georgia decision system. A plausible national rule can still be the wrong answer when the stem supplies a Georgia statute, instrument, role, or procedure.
Complaint and investigation
GREC may investigate written complaints and use statutory tools to obtain evidence. Investigative files are confidential subject to statutory rules.
Notice and opportunity
A contested matter requires notice of the issues and an opportunity to be heard under the applicable statutes, Commission procedural rules, and administrative law.
Citation path
Rule 520-1-.14 permits citations in defined circumstances. A citation is not identical to every contested-case proceeding and has its own compliance consequences.
Final order and review
A sanction follows the authorized decision process. Judicial review is not a new licensing examination and must follow the governing procedure and time limits.
Decision rule
Georgia rule and national contrast
Worked Georgia example
Scenario. An investigator asks a broker for transaction records after a consumer complaint. The broker argues that no violation has yet been proven.
Reason it through. Proof of a violation is not required before evidence gathering. The investigation exists to determine what occurred, and licensees must cooperate with lawful requests.
Answer. The broker should provide the required records; the request is investigative, not a final sanction.
Common exam traps
- Treating a complaint as proof
- Confusing investigation with hearing
- Assuming PSI hears discipline cases
- Skipping notice and final-order stages
Original practice questions with detailed explanations
These are original instructional questions mapped to the July 1, 2026 PSI outline. They are not copied from PSI or a live examination. Choose an answer before opening the explanation.
Question 1Which statement best states the Georgia rule for Georgia Complaints, Investigations, Hearings, Appeals, and Discipline?
- A. Place the event on the procedural timeline and distinguish fact gathering, notice, adjudication, sanction, and review.
- B. Filing a complaint automatically revokes the license.
- C. PSI conducts disciplinary hearings for Georgia licensees.
- D. An investigation may impose any final sanction without further process.
Show answer and explanation →
Answer: A. Place the event on the procedural timeline and distinguish fact gathering, notice, adjudication, sanction, and review.
The correct choice states the controlling rule. The other choices either remove a required element, replace Georgia authority with a generic assumption, or expand an exception beyond the cited source.
Question 2An investigator asks a broker for transaction records after a consumer complaint. The broker argues that no violation has yet been proven.
- A. Ignore the Georgia-specific fact because good intentions control.
- B. The broker should provide the required records; the request is investigative, not a final sanction.
- C. Apply the nearest national rule without checking Georgia authority.
- D. Let the participant with the strongest preference decide without following the required process.
Show answer and explanation →
Answer: B. The broker should provide the required records; the request is investigative, not a final sanction.
Proof of a violation is not required before evidence gathering. The investigation exists to determine what occurred, and licensees must cooperate with lawful requests. The correct option follows that reasoning. The distractors ignore the controlling Georgia source, substitute intent for procedure, or give decision-making authority to the wrong person.
Question 3When solving Georgia Complaints, Investigations, Hearings, Appeals, and Discipline, what should a candidate identify first?
- A. The answer choice that sounds most ethical, without classifying the actor or document.
- B. One familiar deadline, applied to every Georgia transaction regardless of the source.
- C. Ask whether the facts describe an allegation, investigation, notice, hearing, final order, or appeal, then choose only the authority available at that stage.
- D. A national default, even when the stem identifies a Georgia statute or GREC rule.
Show answer and explanation →
Answer: C. Ask whether the facts describe an allegation, investigation, notice, hearing, final order, or appeal, then choose only the authority available at that stage.
The decision rule identifies the facts that control this topic. The other choices reward tone, a memorized number, or a national default while skipping the Georgia actor, document, authority, or procedure.
Mastery tracking
Mark this Georgia lesson mastered only when every statement is true.
- State the direct answer and decision rule without notes.
- Explain all four concepts and identify the controlling Georgia source.
- Solve the worked example after changing one important fact.
- Reject every listed trap and explain what makes it tempting.
- Answer all three original questions correctly and explain every distractor.
- Repeat this topic in mixed Georgia practice on a later day.
Recommended next lesson
Continue with Georgia Unfair Practices and Grounds for Discipline. Continue through the roadmap from lesson 128.
Return to the State Laws and Rules hub for the complete official branch and every canonical lesson in this Georgia group.