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National curriculum lesson · Property Management

Property-Manager Duties, Maintenance, Risk, Reporting, and Contracts

A property manager protects the owner's asset and income within a written management agreement. Core work includes budgeting, rent collection, leasing, tenant relations, inspections, preventive and corrective maintenance, vendor control, insurance coordination, legal compliance, risk management, accounting, and reporting. Authority and spending limits come from the agreement, law, and broker supervision.

Facts checked against the current PSI Candidate Information Bulletin and GREC sources. Editorial standards.

What is the exam-ready answer?

A property manager protects the owner's asset and income within a written management agreement. Core work includes budgeting, rent collection, leasing, tenant relations, inspections, preventive and corrective maintenance, vendor control, insurance coordination, legal compliance, risk management, accounting, and reporting. Authority and spending limits come from the agreement, law, and broker supervision.
Official syllabus mapping for Property-Manager Duties, Maintenance, Risk, Reporting, and Contracts
Official syllabus topicProperty-Manager Duties, Maintenance, Risk, Reporting, and Contracts
Official PSI areaProperty Management
Published area weight3% of the 100-question national portion
Exam portionNational salesperson portion
Source editionPSI Georgia Candidate Information Bulletin dated July 1, 2026

The Rule

PSI publishes the weight for the complete content area, not a fixed question count for this lesson. Learn the rule well enough to apply it when PSI changes names, numbers, or parties in a new scenario.

The lesson

These ideas work together. On the exam, the wrong answers usually describe a nearby concept, so learn where each one stops.

Management agreement

The agreement defines property, term, services, authority, fees, funds, reserves, leasing power, maintenance limits, reporting, insurance, indemnity, and termination.

Maintenance and vendors

Preventive maintenance protects value and reduces emergencies. Work orders should track priority, authorization, access, completion, invoices, warranties, and vendor insurance or qualifications.

Risk and insurance

Managers identify hazards, document incidents, preserve evidence, follow emergency plans, and coordinate with owners and insurers without practicing outside licensed expertise.

Budgets and reports

Operating budgets forecast income, expenses, capital needs, and reserves. Reports reconcile rent rolls, receivables, payables, bank activity, vacancies, maintenance, and variance from budget.

Decision rule

Check written authority, urgency, budget, life-safety risk, documentation, and broker approval before acting.

Georgia-specific distinction

In Georgia, property management for another for compensation is licensed brokerage activity unless an exemption applies. A salesperson works through the broker; trust-account control, supervision, contracts, and reporting ultimately sit within the brokerage's legal structure.

Worked example

Scenario. A burst pipe is causing active damage, but the owner cannot be reached and the agreement authorizes emergency work without a dollar cap.

Reason it through. The manager has written emergency authority and a duty to mitigate immediate property damage while documenting the response.

Answer. Arrange reasonable emergency mitigation, record actions and costs, and notify the owner and broker promptly.

Common exam traps

  • Exceeding written authority
  • Deferring life-safety emergencies
  • Using uninsured vendors without review
  • Confusing salesperson tasks with broker trust-account responsibility

Original practice questions with detailed explanations

These questions were written for instruction and mapped to the current outline. They are not copied from PSI or any live examination. Choose an answer before opening the explanation.

Question 1

A management agreement lets the manager approve repairs up to $1,000 without the owner's consent. A contractor quotes $4,500 to replace an aging but working water heater. What should the manager do?

  1. A. Get the owner's approval before authorizing the work
  2. B. Approve it, since maintenance is the manager's job
  3. C. Split the job into several invoices under $1,000
  4. D. Approve it and report the cost in the next statement
Show answer and explanation →

Answer: A. Get the owner's approval before authorizing the work

The management agreement sets the manager's spending authority, and a nonemergency expense above the limit needs the owner's approval. Splitting the invoices is a plausible workaround, but it defeats the limit the owner set.

Question 2

An owner asks why the manager budgets for scheduled HVAC servicing when nothing is broken. What is the best answer?

  1. A. It shifts repair costs from the owner to tenants
  2. B. It reduces breakdowns and extends equipment life
  3. C. It is required before the owner can insure the property
  4. D. It is needed only when the building is newly built
Show answer and explanation →

Answer: B. It reduces breakdowns and extends equipment life

Preventive maintenance cuts emergency repairs, extends the life of building systems and protects the owner's income. It does not move costs onto tenants, and it matters for older buildings as much as new ones. The insurance answer is the plausible one, but insurers asking about upkeep is not why a manager schedules service.

Question 3

A Georgia salesperson wants to manage rental homes for several owners for a fee. How must that work be done?

  1. A. Independently, since management needs no license
  2. B. Through the salesperson's own trust account
  3. C. Independently, if the salesperson signs each agreement
  4. D. Through the affiliated broker, under brokerage agreements
Show answer and explanation →

Answer: D. Through the affiliated broker, under brokerage agreements

In Georgia, managing property for others for compensation is licensed brokerage activity, so a salesperson does it only through the affiliated broker. Signing agreements personally is the mistake, because the management agreements and trust funds belong within the brokerage.

Ready to move on?

You are ready for the next lesson when all of these are true.

  • Explain Property-Manager Duties, Maintenance, Risk, Reporting, and Contracts in one clear answer without notes.
  • Separate Management agreement from Maintenance and vendors using a fresh example.
  • Apply the decision rule to a new fact pattern and name the fact that controls the result.
  • State the Georgia-specific point or explain why the national rule applies unchanged.
  • Answer every practice question and explain the rule each rejected option misapplies.
  • Revisit this topic later in mixed practice without category labels.

Recommended next lesson

Continue with Landlord-Tenant Rights, Funds, Trust Accounts, and Disbursements. Landlord-Tenant Rights, Funds, Trust Accounts, and Disbursements follows the money these duties generate, covering security deposits, property ledgers and reconciliation, and why a lockout is never a lawful answer to unpaid rent.

Return to the Property Management hub to see every official branch and the complete lesson sequence for this content area.

Property-Manager Duties, Maintenance, Risk, Reporting, and Contracts questions

Facts checked against the current PSI Candidate Information Bulletin and GREC sources. Editorial standards.

Is Property-Manager Duties, Maintenance, Risk, Reporting, and Contracts on the Georgia real estate exam?

Yes. It belongs to PSI's Property Management content area, which is 3% of the 100-question national portion. PSI publishes content-area weights, not a guaranteed question count for this individual lesson.

What is the main rule for Property-Manager Duties, Maintenance, Risk, Reporting, and Contracts?

Check written authority, urgency, budget, life-safety risk, documentation, and broker approval before acting.

What Georgia-specific distinction should I remember?

In Georgia, property management for another for compensation is licensed brokerage activity unless an exemption applies. A salesperson works through the broker; trust-account control, supervision, contracts, and reporting ultimately sit within the brokerage's legal structure.