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Real estate glossaryGeorgia-specific rule

Customer

A customer is a party in a real estate transaction whom a broker does not represent but may assist through ministerial acts.

Exam area: Real Estate Practice in Georgia

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What does “customer” mean in real estate?

A customer is a party in a real estate transaction whom a broker does not represent but may assist through ministerial acts. The broker still must act honestly and disclose specified adverse material facts actually known to the broker.

How is “customer” different from the closest wrong answer?

A customer receives assistance without advocacy. A client receives representation under a brokerage engagement.

What is the Georgia-specific rule?

BRRETA expressly permits transaction brokers and affiliated licensees to perform ministerial acts for customers without creating an agency relationship.

Worked exam example

Scenario

A listing agent gives an unrepresented buyer a blank form and explains where to insert the offered price without recommending what price to offer. The buyer is a customer.

What is the most common exam trap?

Trap correction

Honesty toward a customer does not authorize disclosure of a client's confidential bargaining position.

Original exam check

Apply the definition

A listing agent is helping an unrepresented buyer fill in an offer. The buyer asks, "What is the lowest price the seller will take?" The agent knows the seller would accept $15,000 less than list. What should the agent do?

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Continue with Real Estate Practice in Georgia complete lesson. It places this term inside the full rule, worked examples, exam traps, and mixed practice required for mastery.