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Real estate glossaryNational exam concept

Do-Not-Call Rule

The Do-Not-Call Rule is the federal telemarketing framework requiring covered sellers and telemarketers to scrub call lists against the National Do Not Call Registry, honor company-specific requests, keep required records, and call only when an exemption or permission applies.

Exam area: Practice of Real Estate

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What does “Do-Not-Call Rule” mean in real estate?

The Do-Not-Call Rule is the federal telemarketing framework requiring covered sellers and telemarketers to scrub call lists against the National Do Not Call Registry, honor company-specific requests, keep required records, and call only when an exemption or permission applies.

How is “Do-Not-Call Rule” different from the closest wrong answer?

A past transaction, recent inquiry, or written permission can affect whether a call is allowed, but a consumer's direct do-not-call request overrides an established-business-relationship exception.

What is the Georgia-specific rule?

Georgia real estate prospecting calls must comply with federal and applicable state rules. Purchased leads and expired listings are not automatic permission to call.

Worked exam example

Scenario

A brokerage checks the registry before cold calling and permanently suppresses a consumer who tells the firm not to call again.

What is the most common exam trap?

Trap correction

A phone number appearing in public records or online does not equal consent.

Original exam check

Apply the definition

A buyer closed on a home through a brokerage six months ago. Last month the buyer told the firm, "Please stop calling me." The buyer's number is also posted online. May the firm make a telemarketing call to the buyer now?

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